
Frequently Asked Questions
Payment & Shipping
What are the payment options available?
We accept major credit cards, Apple Pay, and Google Pay
I will give your product as a gift, how will it be packaged?
Big items will be thoughtfully packaged in boxes, while jewelry will come in elegant suede pouches. Plus, all holiday orders will include a gift tag, making them perfectly ready for gifting!
How much is the delivery fee and the lead time for shipping?
Enjoy a flat rate of $9.95 for delivery within 3–5 business days. For larger items, such as bags, the shipping rate is $19.95, with the same estimated delivery time of 3–5 business days.
Do you ship outside USA?
We will in the future! Stay tuned for our updates!
Merchant Partnership and Wholesale
I'm a Filipino brand and would love to be part of Arte Sari! How can we make this happen?
We’re always on the lookout for amazing brands and products to feature, including home decor, accessories, wellness and beauty items, and children’s products. If you’re interested in partnering with us, please send us an email with the following details to artesari.wfa@gmail.com:
- A brief introduction about your brand
- Your product offerings
- Wholesale pricing
We can’t wait to hear from you!
Can I buy wholesale? What is the minimum quantity?
Absolutely! Our wholesale pricing is available for orders starting at just 15 pieces, which can include a mix of products. Feel free to contact us for more details via this link.
Returns & Exchanges
Do you accept exchanges?
If your product arrives damaged during shipping, you can return it to us, and we’ll replace it with a brand-new item.
Do you accept returns?
While we don’t accept returns, we’re always here to help and address any concerns you may have. Please feel free to reach out to us—we’re happy to assist!